Customer Service | ilmulQuran Online Academy

Customer Service

Welcome to the ilmulQuran Online Academy Customer Service page. We are dedicated to providing exceptional support to ensure your learning experience is smooth and hassle-free. Our team is here to assist you with any questions or concerns you may have.

How to Reach Us

If you need help or have any questions, please contact us through the following methods:

  • Email: admin@ilmulquran.com
  • Phone/WhatsApp:
    • UK: +447780705840
    • AUS: +61480050048
    • US: +19142791693
  • Student Portal: https://cp.ilmulquran.com
  • Live Chat: Available on our website

Submit a Support Request

If you need further assistance, please visit our Help & Support page and fill out the support request form. Our support team will get back to you as soon as possible.

Frequently Asked Questions

Below are some common questions we receive from our students. If your query is not listed here, please contact us directly or visit our FAQs section on the Help & Support page.

General FAQs

  • How do I enroll in a course? You can enroll in any course by visiting our Courses page and selecting the course you wish to join. Follow the instructions to complete your enrollment.
  • What are the payment options available? We offer various payment methods. For detailed information, please visit our Quran Learning Fee page.
  • How do I access my classes? After enrolling, you can access your classes through the Student Portal. You will receive login details via email.
  • Can I get a refund? Yes, we have a refund policy in place. For more information, please visit our Refund Policy page.
  • How do I contact my tutor? You can contact your tutor through the student portal, email, or during your scheduled class time.
  • What should I do if I face technical issues? For technical support, please use our live chat on the website or email us at admin@ilmulquran.com.

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